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SMS/COMMUNICATION POLICY

SMS/COmmunication Policy

SMS / Communication Policy
Auramax Construction LLC (DBA Auramax Roofing)
Effective Date: March 8, 2026
Auramax Construction LLC, doing business as Auramax Roofing (“Auramax,” “we,” “our,” or “us”), may communicate with customers and website visitors via SMS (text message), phone calls, and email regarding our services. This SMS / Communication Policy explains how these communications work and how you may manage your preferences.
 

1. Types of Messages You May Receive

AuraMax Roofing may send the following service-related text messages to customers who have voluntarily opted in:

  • Roof inspection scheduling and confirmations

  • Appointment reminders and scheduling changes

  • Requested roofing estimates and updates

  • Roofing project scheduling and progress updates

  • Customer service responses related to roofing projects

These messages are intended to help customers stay informed about their requested services. Message frequency depends on the customer's appointments and project activity.


2. Consent to Receive Messages
Providing a phone number or submitting a contact form does not automatically enroll you in SMS messaging.
Customers may voluntarily opt in to receive text messages from AuraMax Roofing regarding inspection scheduling, appointment confirmations, reminders, estimates, and roofing project updates by selecting our optional SMS consent checkbox, which is unchecked by default.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. SMS consent is not required to purchase services.
Promotional text messages are only sent when separate marketing consent has been obtained.

3. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
Auramax Construction LLC is not responsible for any fees charged by your mobile carrier for receiving SMS communications.
4. Opting Out of SMS Messages
You may opt out of receiving text messages at any time.
To stop receiving SMS messages, simply reply:
STOP
to any message you receive from us.
Once you send the STOP request, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
5. Help and Support
If you need assistance with SMS communications, you may reply:
HELP
to any message or contact us directly using the information below.
Auramax Construction LLC
Phone: (509) 728-4548
Email: auramaxroofing@gmail.com
6. Privacy of Your Information
Auramax Construction LLC respects your privacy.
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
Your information may only be used for:
• communication regarding services
• appointment coordination
• customer support
• marketing communications related to Auramax Roofing
For more information about how we handle personal data, please review our Privacy Policy.
7. Carriers and Delivery
SMS delivery is subject to effective transmission by your mobile carrier. Auramax Construction LLC cannot guarantee that messages will be delivered in all circumstances.
Supported carriers may include major U.S. carriers, but availability may vary.
Carriers are not responsible for delayed or undelivered messages.
8. Changes to This Policy
Auramax Construction LLC reserves the right to update this SMS / Communication Policy at any time.
Changes will be posted on our website with an updated effective date.
Continued use of our communication services after changes indicates acceptance of the revised policy.
9. Contact Information
If you have questions about this SMS / Communication Policy, please contact:
Auramax Construction LLC
DBA Auramax Roofing
613 W 5th Street
Wapato, WA 98951
Phone: (509) 728-4548
Email: auramaxroofing@gmail.com

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